The Power of Account Officers: How Responsiveness and Accessibility Shape Bank Perceptions

In this episode, Sarah Kietzman, Middle Market Research Analyst, talks with Mark Prosser, President of Cardinal Container Corp. Together, they discuss how Account Officers play a critical role in shaping a business’s perception of whether or not their primary bank is easy to do business with.

Transforming Small Business Payment Acceptance

In this episode, we discuss Tap to Pay, an exciting new option for small businesses to accept in-person, contactless payments. Our guest, Laura Orcutt, Senior Vice President and Director at Bell Bank, shares insights into the bank’s rollout of this feature, why it’s a game-changer for small businesses, and the future of payment trends. The conversation is hosted by Vidya Vishal, Director of Digital Business Banking at Barlow.

$660

3rd Quarter 2024 Economic Pulse Report

The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.

From Delight to Disappointment: How Communication Shapes Small Business Onboarding

In this episode, Rachel Ness, Small Business Analyst talks with two small business owners, Andy Kiel of Optimize Investments and Bader Alwazzan of Prime Casting about the onboarding of new products at their large (assets >$50B) primary banks. Listen to learn how communication during the onboarding experience effects the relationship and impression they have of their primary bank.

2024 Digital Account Opening Study + Huntington

2024 Digital Account Opening Study Component 2

Enhancing the Customer Experience in Banking Through AI Integration

Listen to learn how Bank of America’s highly regarded online platform, CashPro, is leveraging AI to improve the customer experience.

2024 Digital Account Opening Study Component 1

$660

2nd Quarter 2024 Economic Pulse Report

The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.

The Appeal of QuickBooks Receivables for a Small Business Owner

Listen to learn how Dallas small business owner, Leo Cusimano, a tech savvy owner of a weekly newspaper, runs his business’s finances – in particular, how he receives payments from his customers.