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Jun
12
2025
Analyst's Journal

Small Business Banking Isn’t One Size Fits All
Small businesses are not just the backbone of the American economy - they are also one...
May
13
2025
Research Data

$660
2nd Quarter 2025 Economic Pulse Report
The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.
Apr
17
2025
Podcast

Inside Business Banking: Strategy That Drives Results
In this episode, Andrea Moore from Barlow Research and Matt Smith from Veritex Community Bank dive deep into the world of business banking strategy—exploring what it really takes to compete and win in today’s evolving financial landscape. Together, they unpack how banks can not only build strong strategies, but also execute them effectively by aligning with their unique strengths, culture, and customer base.
Feb
20
2025
Podcast

Banking on Small Business: Comerica’s Innovative Strategy
In this episode, Sandy Hanson, Managing Partner and Small Business Program Director talks with Omar Salah, EVP, National Director of Small Business at Comerica. Listen to learn about Comerica’s strategic evolution in small business banking, highlighting key initiatives like the Comerica SmallBizCo-Op program and digital investments such as Zelle for Small Business and Comerica Maximize. Omar shares the impact of these initiatives and touches on the bank’s vision for the future of small business banking.
Feb
6
2025
Research Data

$660
1st Quarter 2025 Economic Pulse Report
The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.
Jan
2
2025
Research Data

$660
4th Quarter 2024 Economic Pulse Report
The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.
Dec
19
2024
Podcast

The Power of Account Officers: How Responsiveness and Accessibility Shape Bank Perceptions
In this episode, Sarah Kietzman, Middle Market Research Analyst, talks with Mark Prosser, President of Cardinal Container Corp. Together, they discuss how Account Officers play a critical role in shaping a business’s perception of whether or not their primary bank is easy to do business with.
Oct
17
2024
Podcast

Transforming Small Business Payment Acceptance
In this episode, we discuss Tap to Pay, an exciting new option for small businesses to accept in-person, contactless payments. Our guest, Laura Orcutt, Senior Vice President and Director at Bell Bank, shares insights into the bank’s rollout of this feature, why it’s a game-changer for small businesses, and the future of payment trends. The conversation is hosted by Vidya Vishal, Director of Digital Business Banking at Barlow.
Aug
16
2024
Research Data

$660
3rd Quarter 2024 Economic Pulse Report
The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.
Aug
15
2024
Podcast

From Delight to Disappointment: How Communication Shapes Small Business Onboarding
In this episode, Rachel Ness, Small Business Analyst talks with two small business owners, Andy Kiel of Optimize Investments and Bader Alwazzan of Prime Casting about the onboarding of new products at their large (assets >$50B) primary banks. Listen to learn how communication during the onboarding experience effects the relationship and impression they have of their primary bank.
Jun
26
2024
In-Depth Report

Jun
26
2024
In-Depth Report

Jun
19
2024
Podcast

Enhancing the Customer Experience in Banking Through AI Integration
Listen to learn how Bank of America’s highly regarded online platform, CashPro, is leveraging AI to improve the customer experience.
Jun
17
2024
In-Depth Report

May
8
2024
Research Data

$660
2nd Quarter 2024 Economic Pulse Report
The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.