The Next Evolution of Small Business Payment Acceptance

The Next Evolution of Small Business Payment Acceptance

The Next Evolution of Small Business Payment Acceptance

The Next Evolution of Small Business Payment Acceptance

Recent innovations in digital banking technology are transforming the capabilities available for small businesses to accept customer payments by offering the potential to make payment transactions faster, simpler and more secure, while also helping businesses get paid more efficiently.  

This evolution in payment acceptance functionality also carries the potential for significant disruption to the traditional merchant services solutions offered by many leading U.S. financial institutions; while leading fintech providers have forged a firm foothold in this emerging space, only a few leading financial institutions have made headway.  

DELIVERABLES

  • Summary report of key findings
  • Details of customer experience journey
  • Disclosures/documentation collected
  • Video conference presentation

For more information, please contact Andrea Moore amoore@barlowresearch.com or Youa Yang yyang@barlowresearch.com

Please contact us

to schedule a phone meeting

 

Featured Content

Turning Data Into Dialogue: Banking Insights with Sandy Hanson

Learn how data and small business insights are reshaping modern banking strategies. From evolving client expectations to research-driven decisions, this episode delivers practical takeaways for bankers across roles.

The Next Evolution of Small Business Payment Acceptance

Recent digital banking innovations are streamlining small business payment acceptance, making transactions faster, easier, and more secure. While fintechs dominate this space, few traditional financial institutions have kept pace.

Onboarding Preferences Study

The onboarding process for new business customers often lacks efficiency, simplicity, and personalization, leading to missed opportunities as customers opt for providers with smoother, faster, and more transparent experiences.

Analyst's Journal - Jul 31, 2025

The Bank Next Door: Medium Banks Excel at Building Small Business Customer Relationships

As financial institutions compete to grow their small business ($100K–<$10MM in annual sales) portfolios...